Your privacy matters to us. This policy explains exactly what data hlbajee collects, why we collect it, how we use it, and what rights you have as a member. No jargon, no surprises.
These six commitments summarise how hlbajee approaches your personal data. The full policy follows below.
hlbajee uses industry-standard encryption and security protocols to protect your personal information. Your account data, payment details, and betting history are stored on secured servers with restricted access. We take data security seriously — not just because we have to, but because it's the right thing to do.
hlbajee does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process transactions, and improve the hlbajee platform. We share data with third parties only where strictly necessary to deliver our services.
As an hlbajee member, you have the right to access, correct, and request deletion of your personal data. You can update your account information at any time through your account settings, or contact the support team to make a formal data request. Your data belongs to you.
This privacy policy tells you exactly what data hlbajee collects and why. There are no hidden data practices. If we change how we handle your data, we will update this policy and notify you. hlbajee believes you should always know what's happening with your personal information.
When you use the hlbajee app on Android or iOS, we collect only the data necessary to run the app and process your bets. We do not access your contacts, camera, or other device features without your explicit permission. App permissions are kept to the minimum required for the platform to function.
hlbajee uses cookies to keep you logged in, remember your preferences, and understand how members use the platform so we can improve it. We do not use cookies to track your activity outside of hlbajee. You can manage cookie preferences through your browser settings at any time.
hlbajee is an online sports betting and gaming platform built for players in Bangladesh. We operate the website at hlbajee.app and the hlbajee mobile application. As part of running this platform, we collect and process certain personal data about our members and visitors.
This Privacy Policy applies to all personal data collected by hlbajee through the website, the mobile app, customer support interactions, and any other channel through which you interact with us. It sets out what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have over your own information.
hlbajee is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate security measures. If you have any questions about how hlbajee handles your data, you can contact us at any time through the details in Section 12.
hlbajee collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or use the app, and from third parties such as payment processors. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, username | Registration form |
| Contact Data | Phone number, email address | Registration form, support interactions |
| Payment Data | bKash / Nagad / Rocket account number, transaction IDs | Deposit and withdrawal requests |
| Betting & Gaming Data | Bet history, game activity, win/loss records | Platform activity |
| Technical Data | IP address, device type, browser, operating system | Automatic collection via cookies and logs |
| Usage Data | Pages visited, features used, session duration | Automatic collection via analytics |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
hlbajee uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.
hlbajee does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact the support team at any time.
hlbajee processes your personal data on the following legal grounds:
hlbajee does not sell your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary:
hlbajee retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Betting history | Duration of account + 3 years | Dispute resolution and responsible gaming |
| Support communications | 3 years from last interaction | Quality assurance and dispute resolution |
| Technical & usage data | 13 months | Platform analytics and security monitoring |
When your data is no longer required, hlbajee will securely delete or anonymise it. If you request account closure, your data will be retained for the minimum period required by law before being deleted.
hlbajee uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files stored on your device that help us deliver a better experience. Here is how we use them:
hlbajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:
As an hlbajee member, you have the following rights regarding your personal data. To exercise any of these rights, contact the hlbajee support team using the details in Section 12.
Request a copy of the personal data hlbajee holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Ask us to limit how we use your data while a dispute or review is in progress.
Receive your personal data in a structured, machine-readable format.
Object to processing of your data based on legitimate interests, including profiling.
hlbajee will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, and will notify you if this is the case. There is no charge for making a data rights request.
hlbajee is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use hlbajee under any circumstances.
If hlbajee becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and take appropriate action. If you believe a minor has registered on hlbajee, please contact the support team immediately so we can investigate.
hlbajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.
For significant changes that materially affect how we use your personal data, hlbajee will make reasonable efforts to notify registered members directly — for example, via a notification in your account or a message to your registered phone number.
We recommend checking this page periodically to stay informed about how hlbajee protects your privacy. Your continued use of the platform after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hlbajee handles your personal information, please get in touch:
For formal data rights requests — such as access, erasure, or portability requests — please email [email protected] with the subject line "Data Rights Request" and include your registered phone number so we can verify your identity before processing the request.